Terms of Use
These Terms of Use (“Terms”) govern your access to and use of the FlowDrive marketing and sales platform and related services at flowdrive.io (the “Services”), including apps and integrations listed on third-party marketplaces such as Zoom. By creating an account, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. The provider
The Services are provided by FlowDrive (“FlowDrive,” “we,” “us,” or “our”). For questions, contact support@flowdrive.io (editable placeholder email — replace before go-live).
2. Eligibility and accounts
- You must be able to form a binding contract and meet any age requirements in your jurisdiction.
- You are responsible for accurate account information and for keeping credentials confidential.
- You are responsible for activity under your account. Notify us promptly of unauthorized use.
- If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
3. The Services
FlowDrive provides tools that may include marketing funnels, CRM, messaging (e.g., SMS/email), booking, reviews, courses, invoicing, and third-party integrations (including Zoom webinar or meeting connectors). Features may change over time. We do not guarantee uninterrupted or error-free operation.
Third-party services (such as Zoom) are governed by their own terms and privacy policies. Your use of those services is between you and the third party. We are not responsible for third-party products or outages.
4. Subscriptions and payment
Some features require a paid subscription or usage-based fees. Fees, billing cycles, and taxes will be presented at checkout or in your order form. Unless stated otherwise:
- Fees are charged in advance for the applicable period
- You authorize us and our payment processors to charge your payment method
- Subscriptions renew automatically until cancelled according to the cancellation process in your account or as otherwise agreed
- Except where required by law or expressly stated, fees are non-refundable
We may change pricing with reasonable notice for upcoming renewal periods. Failure to pay may result in suspension or termination of access.
5. Acceptable use
You agree not to:
- Violate any law, regulation, or third-party rights (including privacy and intellectual property)
- Send spam, unsolicited bulk messages, or messages that violate applicable messaging/telemarketing rules
- Upload or transmit malware, or attempt to probe, scan, or breach security or systems
- Interfere with or disrupt the Services or other users
- Misrepresent your identity or affiliation; scrape or harvest data except as allowed by documented APIs and our policies
- Use the Services to harass, defraud, or harm others, or to process unlawful content
- Reverse engineer or resell the Services except as permitted by law or a written agreement with us
We may suspend or terminate access for violations, suspected abuse, or risk to the Services or others.
6. Your content and data
You retain ownership of content and data you submit to the Services (“Customer Content”). You grant FlowDrive a worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely as needed to provide and improve the Services, comply with law, and as otherwise described in our Privacy Policy.
You represent that you have all rights and consents needed to submit Customer Content and to use the Services in connection with your end users (including marketing and messaging consent where required).
7. Our intellectual property
The Services, software, branding, and documentation are owned by FlowDrive and its licensors. We grant you a limited, non-exclusive, non-transferable right to access and use the Services during your subscription in accordance with these Terms. No rights are granted except as expressly stated.
8. Confidentiality
Each party may receive non-public information from the other. The receiving party will use reasonable care to protect that information and use it only for purposes related to these Terms, except where disclosure is required by law.
9. Privacy
Our collection and use of personal information is described in our Privacy Policy, which is incorporated by reference.
10. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWDRIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWDRIVE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO FLOWDRIVE FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR, IF GREATER AND REQUIRED BY LAW, THE MINIMUM AMOUNT THAT CANNOT BE LIMITED BY CONTRACT).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
12. Indemnity
You will defend and indemnify FlowDrive against claims, damages, and expenses arising from your Customer Content, your use of the Services in violation of these Terms or law, or your interactions with your end users and third-party services.
13. Suspension and termination
You may stop using the Services and cancel according to your plan’s cancellation process. We may suspend or terminate access for material breach, non-payment, legal risk, or discontinuation of the Services. Upon termination, your right to use the Services ends. Provisions that by nature should survive (including payment obligations accrued, disclaimers, limitations, and indemnity) will survive.
14. Changes to the Services or Terms
We may modify the Services and these Terms. We will post updated Terms on this page and update the “Last updated” date. Continued use after changes become effective constitutes acceptance, except where additional consent is required by law.
15. Governing law
Governing law to be confirmed. Until counsel finalizes this section, these Terms are intended to be governed by the laws of England and Wales, without regard to conflict-of-law principles, and subject to the exclusive jurisdiction of the courts of England and Wales — or such other governing law and venue as FlowDrive later specifies in a published update to these Terms. Consumers may have mandatory local rights that cannot be waived.
16. General
- These Terms, together with the Privacy Policy and any order form, are the entire agreement regarding the Services.
- If any provision is unenforceable, the remainder remains in effect.
- Failure to enforce a provision is not a waiver.
- You may not assign these Terms without our consent; we may assign in connection with a corporate transaction.
- Notices may be sent to your account email or to support@flowdrive.io.
17. Contact
FlowDrive
Website: https://flowdrive.io
Support:
support@flowdrive.io
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